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Quick Guide About UltraVisit

Frequently Asked Questions

A quick guide to the most common things patients and providers ask about UltraVisit. If you don’t see your question here, reach out—we’re happy to help.

UltraVisit is an easy-to-use EMR for Filipino clinics and doctors. It keeps patient histories, notes, prescriptions, and reports in one secure place—so you can find what you need in seconds and stop relying on paper charts.

Not hard. We use a start tomorrow onboarding:

  1. Log new and returning patients in UltraVisit going forward.

  2. Add key patient info first so you can search and pull records quickly.

  3. We train your secretary or front desk so the clinic continues smoothly from day one.
    Optional: If you want older charts accessible, we can help scan and upload selected records.

Yes. We follow the Data Privacy Act (DPA) and PH best practices for handling personal health information. Data is encrypted, access is role-based, and activity is audited. We design features to be PhilHealth-ready as policies evolve.

UltraVisit is built to support a wide range of healthcare settings, including private clinics, group practices, telemedicine providers, community health programs, and organization-led medical initiatives. Whether services are delivered in-clinic, remotely, or through outreach programs, UltraVisit adapts to different care models without forcing clinics to change how they operate.

No problem—we’ll prompt you to upgrade only if you’re consistently over your plan’s range. We won’t interrupt care or block logging mid-month. You’ll see your usage in the dashboard, so there are no billing surprises.

Yes. UltraVisit is built for PH clinic realities:

  1. Secretary-friendly screens for quick logging

  2. Printable prescriptions and clean visit summaries

  3. Income and visit reports you can export or share
    If you later adopt e-wallets or cards, we’ll guide you—not required to start.

UltraVisit automatically backs up clinic data securely in the cloud so your patient records, visit histories, and documentation are protected even during local system issues. Your clinic’s data is stored with encrypted safeguards and can be recovered if there’s an unexpected outage. Because UltraVisit runs in a cloud-connected environment, records stay synced and safe without relying solely on local machines — and if your internet connection is interrupted temporarily, the platform queues changes and syncs them once your connection is restored. This helps ensure continuity of care and minimizes the risk of lost information.

TalkHarbor is our workplace mental health & wellness platform for companies, schools, LGUs, and NGOs. It provides confidential access to care plus high-level (non-identifying) insights for HR.

Pricing: ₱8,000/month per organization. If your clinic partners with companies, TalkHarbor helps link your services to their employees.

Every district has managers and agents who can help with:

  1. New staff training (onsite or virtual)

  2. Quick troubleshooting and usage tips

  3. Periodic check-ins to improve clinic workflows
    You’ll also get a help center, email/chat support, and feature updates included.

UltraVisit supports telemedicine workflows consistent with guidance issued by the Department of Health, including secure consultations, documentation, and patient consent capture. Clinics remain responsible for ensuring provider licensure and adherence to professional standards.

Yes. UltraVisit is designed to support structured clinical documentation, patient records, and care workflows commonly associated with PhilHealth primary care and outpatient benefit programs. While PhilHealth accreditation and claims processes are handled separately, UltraVisit helps clinics stay operationally prepared.

Yes. UltraVisit includes tools to document patient consent and encounter details as part of the teleconsultation record, supporting best practices for compliant telemedicine delivery.